Doctor consultations via Skype


Due to the Coronavirus pandemic outbreak and related restrictions we would like to offer doctor consultations via Skype. Such consultations comply with NHS guidelines.

To have a consultation via Skype you should:

1. Install Skype on your PC, laptop or smartphone (with a working webcam and microphone).

2. Set up an account (if you don't have one).

3. Test the program by calling your family or friends.

4. Write down your Skype username. (How to find your username - Touch or click your profile picture. Touch or click your Skype profile and both your Skype name and login account will be displayed on your profile).

5. Call the clinic registration (0208 9034874) and make an appointment with your Skype username so that the doctor can call you.

6. When the doctor calls you, show your ID first to confirm your identity before you start the consultation.

7. Patients who have not been to our clinic for the last two years or new patients will be asked to complete a patient registration form and return it to our surgery at least one day before the consultation. The form can be obtained by e-mail from the surgery registration.

8. You can find a list of doctors consulting via Skype and the consultation cost on our price list

9. Payment must be made in advance on the day of booking a consultation, via BACS. Call the clinic registration (0208 9034874) for all the details regarding transaction (our account number and sort code).

10. The duration of the Skype consultation is the same as the length of a personal visit.

11. If you need a prescription or a sick note after consultation, the doctor will issue them for you and send them to the address you provided.

12. We do not offer consultations using other applications (e.g. FaceTime, Messenger, Viber, WhatsApp etc.).

Scope of treatment