Consultation via Skype
To arrange a consultation via Skype:
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Install Skype on your computer, laptop, or smartphone (with a working camera and microphone):https://www.skype.com/en/
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Create an account (if you don’t already have one).
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Test the program by calling family or friends.
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Save your Skype username. (How to find your Skype name: Tap or click your profile picture. Tap or click Skype Profile, and both your Skype username and the account used to sign in will be displayed.)
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Call the clinic registration desk at 0208 9034874 and book an appointment, providing your Skype username so the doctor can contact you.
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Once connected with the doctor, show your ID before the consultation begins to confirm your identity.
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Patients who haven’t visited our clinic in the past two years or new patients will be asked to complete a patient registration form and send it to the clinic at least one day before the scheduled consultation. The form can be obtained via email from the clinic’s registration desk.
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The names of doctors offering Skype consultations and the consultation fees can be found in the clinic’s price list.
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Payment for Skype consultations must be made in advance on the day of booking via bank transfer. Payment details (account number) can be obtained by calling the clinic registration desk at 0208 9034874.
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The duration of a Skype consultation is the same as an in-person visit.
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If necessary, a prescription or sick note can be issued.
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All doctors providing consultations at our clinic can issue prescriptions and send a scanned copy electronically. Doctors in the following specialties can also send prescriptions by post directly to the patient (delivery within 1–2 working days): internal medicine, ENT, dermatology, and psychiatry.
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If you need urgent fulfillment of a prescription, the doctor can send a scanned copy directly to a pharmacy (London only), and the medication can be collected from:
Bright Health Pharmacy 1318 Greenford Road, Greenford, UB6 0HL 0208 422 1831 Mon–Fri 9:00–19:00
Bright Health Pharmacy also offers delivery of medication to patients. To arrange this, contact the pharmacy by phone to discuss delivery and payment details. Polish-speaking staff are available.
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We do not offer consultations via other communication platforms (e.g., FaceTime, Messenger, Viber, WhatsApp, etc.).
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Skype consultations, due to their remote nature, offer limited diagnostic capabilities. Diagnosis and treatment decisions are based on the patient interview. Remote consultations do not allow for physical examination, which—combined with the interview—would provide comprehensive information. However, under current circumstances, remote consultations are a sufficient diagnostic tool and allow for treatment initiation (according to current NHS guidelines).